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METTLER TOLEDO Service ensures maximum uptime of your pipetting system.

To run an efficient lab and prevent out-of-specification results, pipettes need to be calibrated and operational at all times. Regular service according to manufacturer's specifications ensures maximum uptime at minimal costs.

Uptime is maximized thanks to our professional service operation, help desk and parts supply chain.
We perform service calls on time, with the right tools and replace whatever parts necessary.
Fast turnaround of your instruments is guaranteed through our global service center organization.

Uptime services include:

Help Desk
Complementing our field staff, our friendly help desk is equipped to provide technical support, always ready to answer any questions about our products and services.

Spare Parts
If you carry an in-house inventory of spare parts, you can leverage our historical part failure analysis to ensure you have the critical parts always available.

Refurbishment
Compared with replacement, timely refurbishment of pipettes can be a wise investment. Either way, we can provide you with a cost/benefit analysis of repairing/refurbishing versus replacing with new instruments.

Express Repair
In case of breakdowns or performance issues, our service team will quickly have you back up and running. On-site Express Repair is an option if equipment uptime is more critical to your process.

 

Other Pipettes and Tips Services include:

Performance Services for Pipettes and Tips

Installation, configuration, onsite or mail-in preventive maintenance

Compliance Services for Pipettes and Tips

Qualification with IPac, ISO certification, calibration

Expertise Services for Pipettes and Tips

Technical seminars, application training, custom tailored services

 

 

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